TERMS OF SERVICE
Roses Availability
All RED roses are limited during winter (June, July and August only)
Please contact the florist before ordering to check availability.
Dispatching of Orders
Orders are not dispatched until we receive notification of payment from Paypal.
Delivery
Special Days (ie Mother’s Day) are very busy so we cannot guarantee an am or pm delivery. All flowers will be guaranteed for delivery on the specified day.
Free delivery to local areas for internet orders applies to - Frankston, Frankston South, Frankston North, Langwarrin, Mt Eliza, Baxter, Somerville, Pearcedale, Tyabb
and Moorooduc. All other areas are a flat delivery rate of $10.00.
Delivered to all suburbs, Peninsula areas, Hospitals and Worldwide with Interflora.
In the event of the receiving party not being home, it is assumed that the delivery is 'SAFE TO LEAVE'.
We have the right to accompany alcohol with gifts and flowers under the VCLR.
Minimum Order
A minimum purchase order of $10.00, excluding shipping, applies.
Payment Method
We use Paypal for the following reasons-
* enables anyone with an email address to send or receive payments online
* enables you to fund your payment using your debit card, credit card, bank account or Paypal account.
* (nb. you do not have to have a Paypal account to be able to use Paypal)
* Paypal uses the world’s most advanced proprietary fraud prevention systems
Privacy
At Stem by Stem, your privacy is of utmost importance to us.
We will not, under any circumstances, use your personal information for anything other than processing your order.
We will not share your information with third parties.